WORKPLACE PERFORMANCE ESSENTIALS
TARGET PARTICIPANTS:
Newly employed junior and mid-level executives of profit and non-profit organizations responsible for expediting the achievement of organizational goals, in particular: Mid-Level executives, newly employed staff and Team members responsible for delivering results in an organizations value chain.
COURSE GOAL/DESCRIPTION
There is a fundamental expectation of any job-holder to perform to expectations. If any job holder falls short of that performance expectation it becomes a frustrating experience for both employee and employer, the ROI for making the employment offer becomes shattered. This implies that an organization’s success depends on employees’ performance; poor performance is detrimental to the company’s success.
Employee poor performance impacts the organization negatively. However, there are tangible cost associated to poor workplace performance.
Employers require employees to develop certain set of skills to augment their technical skills. Technical skills alone are not sufficient, increasing managerial capability is imperative.
Workplace performance will equip your work force with the right skills required to outperform in the workplace. Participants will learn how to improve their individual performance at work and understand how it affects the achievement of the organizational goals.
This training will help team members acquire skills for improving confidence, team building, effective communication, as well as achieve goals that will result in desired growth and change, by equipping them with tools and knowledge of a structured approach for measuring and enhancing desired workplace performance.
LEARNER’S LEARNING OUTCOME
This programme is designed to equip employees with practical frameworks for outperforming in both essential and non-essential work function, so as to become a more effective and efficient worker.
At the end of the course, participants should be able to:
Identify List and discuss the basic leadership and management competency to get ahead in the workplace.
Discuss the basic requirements to fast forward your promotion and improve performance.
Understand what it means to work with emotional intelligence and how they impact on the way you work.
Avoid common pitfalls and mistakes in managing task.
Write business letters and improve their telemarketing skills
Be a more productive member of the work team.
Identify problems impeding team effectiveness and performance
Set work related goals and achievement
Recognize work style, ethnic, racial, religious, political and gender differences which can lead to conflict or isolation in the workplace, as well as the many shared values that unite us all.
Understand and manage the different personalities present at the work place and how these personalities affect the behaviors (performance of tasks) of stakeholders in the work setting.
COURSE CONTENT
- Attitude that matters: Differentiating between the good and the right
- The Art of Self branding: Strategic positioning for organizational impact
- Irresistible image: How to attract the attention of Organizational Leaders
- Principles of Self-Leadership and management
- Strategic alignment : Aligning your personal goals with organizational goals
- KPI Management: How KPI affect your personal and professional growth.
- Task Management: How to improve your productivity.
- Business writing and communication
- The Professional Advantage: Modern Manners for today’s business and beyond
- Corporate Survival: How to survive and thrive in the corporate world.
- Interpersonal Skills: How to communicate with diplomacy and tact
- Emotional Intelligence
- Habit Rules: Essential Habits of Highly Effective Employee
This programme is designed to equip organizations team players with practical frameworks for outperforming in both essential and non-essential work function, so as to become a more effective and efficient worker.
At the end of the course, participants should be able to:
- Identify List and discuss the basic leadership and management competency to get ahead in the workplace.
- Discuss the basic requirements to fast forward your promotion and improve performance.
- Understand what it means to work with emotional intelligence and how they impact on the way you work.
- Avoid common pitfalls and mistakes in managing task.
- Write business letters and improve their telemarketing skills
- Be a more productive member of the work team.
- Identify problems impeding team effectiveness and performance
- Set work related goals and achievement
- Recognize work style, ethnic, racial, religious, political and gender differences which can lead to conflict or isolation in the workplace, as well as the many shared values that unite us all.
- Understand and manage the different personalities present at the work place and how these personalities affect the behaviors (performance of tasks) of stakeholders in the work setting.
- Course Content
- Attitude that matters: Differentiating between the good and the right
- The Art of Self branding: Strategic positioning for organizational impact
- Irresistible image: How to attract the attention of Organizational Leaders
- Principles of Self-Leadership and management
- Strategic alignment : Aligning your personal goals with organizational goals
- KPI Management: How KPI affect your personal and professional growth.
- Task Management: How to improve your productivity.
- Business writing and communication
- The Professional Advantage: Modern Manners for today’s business and beyond
- Corporate Survival: How to survive and thrive in the corporate world.
- Interpersonal Skills: How to communicate with diplomacy and tact
- Emotional Intelligence
- Habit Rules: Essential Habits of Highly Effective Employee
COURSE METHODOLOGY
- Lectures,
- Case study ,
- Group discussions/exercises ,
- Group Presentation
FACILITATORS SPECIFICATION
This Facilitators are required to possess a requisite qualification in Human Capital Development, a solid mastery in life skill and capacity development, a life coach with master’s degree holder in Organizational or Psychology, minimum of 10 years experience in facilitating the life skills to junior and mid-level staff, and a hands-on experience in the crafting and executing of success strategies across complex organizations across a wide spectrum of sectors.
COURSE TIMETABLE
This programme is designed to equip leaders and managers with practical frameworks for successfully formulating and executing strategy in today’s ever changing world.
|
TOPIC/ACTIVITIES |
TIME SCHEDULED |
|
DAY ONE |
|
|
REGISTRATION |
8:00 – 8:30AM |
|
COURSE OVERVIEW |
8:30 – 10:30AM |
|
TEA BREAK |
10:30 – 11:00AM |
|
ATTITUDE THAT MATTERS |
11:00 – 1:00PM |
|
THE ART OF SELF BRANDING |
11:15 – 2:15PM |
|
LUNCH BREAK |
2:15 – 3:00PM |
|
PRINCIPLES OF SELF LEADERSHIP & MANAGEMENT |
3:00 – 5:00PM |
|
DAY TWO |
|
|
DAY 1 COURSE REVIEW |
8:00 – 8:30AM |
|
UNDERSTANDING KPI |
8:30 – 10:30AM |
|
TEA BREAK |
10:30 – 11:00AM |
|
STRATEGIC ALIGNMENT |
11:00 – 2:15PM |
|
LUNCH BREAK |
2:15 – 3:00PM |
|
TASK MANAGEMENT: ATTAININING HIGH LEVEL OF EFFECTIVENESS AND EFFICIENCY |
3:00 – 5:00PM |
|
DAY THREE |
|
|
DAY 2 COURSE REVIEW |
8:00 – 8:30AM |
|
BUSINESS WRITING AND COMMUNICATION |
8:30 – 10:30AM |
|
TEA BREAK |
10:30 – 11:00AM |
|
THE PROFESSIONAL ADVANTAGE |
11:00 – 1:00PM |
|
MASTERYING INTERPERSONAL SKILLS |
1:00 – 2:15PM |
|
LUNCH BREAK |
2:15 – 3:00PM |
|
CORPORATE SURVIVAL |
3:00 – 5:00PM |
|
DAY FOUR |
|
|
GROUP PHOTOGRAPH |
8:00 – 8:30AM |
|
DAY 3 COURSE REVIEW |
8:30 – 9: 00AM |
|
EMOTIONAL INTELLIGENCE (PART 1) |
9:00 – 10:30AM |
|
TEA BREAK |
10:30 – 11:00AM |
|
EMOTIONAL INTELLIGENCE (PART 2) |
11:00 – 2:15PM |
|
LUNCH BREAK |
2:15 – 3:00PM |
|
HABIT RULES: ESSENTIAL HABITS OF HIGHLY EFFECTIVE EMPLOYEE |
3:00 – 5:00PM |
|
DAY FIVE |
|
|
DAY 4 COURSE REVIEW |
8:00 – 8: 30AM |
|
CASE STUDY REVIEW |
8:30 – 10:30AM |
|
TEA BREAK |
10:30 – 11:00AM |
|
CASE STUDY REVIEW |
11:00 – 2:15PM |
|
LUNCH BREAK |
2:15 – 3:00PM |
|
CASE STUDY REVIEW |
3:00 – 4:00PM |
|
CLOSING CEREMONY |
4:00 – 5:00PM |
Pre-Reading List:
- Drucker, P.F. (1954) The Practice of Management, New York: Harper & Row
- Larry Bossidy , Ram Charan , Charles Burck (2002) Execution The Discipline of Getting Things Done, United States, Crown Business; 1 edition
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