As the role of a sales person has changed so has that of the sales manager. With high-quality, empowered sales forces, sales managers are likely to provide support and resources more frequently than one-on-one coaching. They focus on internal coordination of the sales efforts so their sales person can spend more time with their customers. Increasingly, they will be asked to manage multiple sales channels, field sales people, as well as telemarketing and electronic marketing.

A sales manager is first and foremost a manager, an administrator, and management is a distinct skill. Only during the past few decades has management (or administration used synonymously) been recognized as a separate body of knowledge. One of the ironies of sales force management is that sales managers were usually promoted into the executive rank because of their talent as sales person but for them to succeed or fail is dependent on their administrative skills. It is important to know that for sales manager to succeed he needs a combination of both technical and administrative skills

Successful sale manager also need a strong mastery of the art of selling. It is difficult to imagine a successful sales manager who has little or no knowledge of selling. The sales force must be confident that the sales manager can lead the group; successful sales experience can inspire such confidence.

 A sales manager must also train, motivate and recruit talent to the sales team in order to ensure the company’s goals are being met. Sales managers also acquire new leads and analyze the performance of the current sales staff in order to make adjustments for the best possible performance.

Sales managers have a lot of questions that needs answers. Such as; I have an open territory that needs to be filled as quickly as possible, where do I start? How do I gain the respect of my team? How can I maximize the skills of each team member? And how do I respond to the daily manager’s challenge? In this seminar, you will gain critical-to-success management skills, from proven communication techniques to interviewing tools…from establishing an effective training program to a six-step coaching process that helps you maximize your sales team’s skills. Kaizen Blitz sales management training will equip sales manager with the right selling techniques and sales management skills to keep your customer base intact as you continue to expand your client list.