INTERVIEWING SKILLS FOR MID-LEVEL MANAGERS

“…Using practical examples and interactive exercises, managers learn how to get past the candidates prepared answers and uncover a candidate’s real work attitude…”

Behavioral based interviewing skills are essential for every manager’s success. Making good hiring decisions and team member selections allows the managers to surround themselves with talented people that have the right kind of skills to achieve great results. Too often, team leaders and managers lack training to develop interviewing skills.

This interactive interviewing skills training helps managers and supervisors develop proven behavior based interviewing skills and interviewing techniques to find the best candidate every time. Using practical examples and interactive exercises, managers learn how to get past the candidates prepared answers and uncover a candidate’s real work attitude that can make all the difference when it comes to job performance.

On this highly interactive and practical course, participants will learn how to use a competency-based approach based on the job description. They will discover the importance of diversity, the legal requirements and being aware of the potential for cognitive bias to adversely affect the hiring decision. They will also learn how to present your company to candidates in a way that leaves them positive about the organization.

Plus, participants gain a new understanding of employment laws that impact interviewing and learn how to make good hiring decisions legally. They learn how to ask great interview questions without breaking the law and how to work with human resources to ensure good recruitment and candidate selection processes are maintained.

LEARNER’S LEARNING OUTCOME

This training course will bring consistency in applying interview skills within the business, helping managers and team leaders recognize their role and contribution to appropriate candidate choice and conduct at work.

By the end of this course you will be able to:

  • Know what to look for in the candidate’s CV and/or job application form
  • Have tips and techniques for short-listing applicants quickly and effectively
  • Know how to prepare effectively for interviewing candidates at all levels
  • Be aware of the types of questions you need to ask to determine competence

Learn how to classify and evaluating evidence following an interview

COURSE CONTENT

Interviewing Skills and the Organization

  • What is an Interview
  • Main Types of Interviews
  • The Interview Process
  • Questioning and Listening Skills
  • Biases in Selection
  • Expectancy Effect
  • Primacy Effect
  • Information Seeking Bias
  • Contrast and Quota Effect
  • Stereotyping

The Counseling Interview

  • Factual Interchange
  • Opinion Interchange
  • Joint Problem Solving
  • Decision Making 

The Recruitment Interview

  • Mutual Preview
  • Assessment
  • Negotiation

The Performance Appraisal Interview

  • Goal Setting
  • Training
  • Dissatisfaction
  • Discipline
  • Reorganizing
  • Management
  • Outside Agencies

    The Grievance/Discipline Interview

    • Key Things To Remember
    • Corrective Action

     

    COURSE METHODOLOGY

    • Formal lectures
    • Case studies
    • Group exercises
    • Experience sharing
    • Role Playing

    BENEFITS

    • Avoid the most common interviewing mistakes
    • Apply behavioral-based interview techniques to make better hiring decisions
    • Avoid breaking employment laws during the interview process
    • Use techniques for interviewing that uncover a candidate’s work attitude
    • Develop and ask great interview questions to uncover a candidate’s real skill
    • Apply a step-by-step interview plan to ensure success
    • Follow human resource processes
    • Document the interview by focusing on descriptions and facts, not judgments and opinions

    WHO CAN ATTEND THE TRAINING?

    This course is designed for managers, supervisors and anyone involved in the candidate selection process. Beginners and those with interviewing experience benefit by developing skills to identify the candidate who best fits the needs of the job, the department and the organization.

    GET STARTED

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    WHERE WE ARE HEADED

    Our Vision

    To become the leading provider of training & consulting services in Africa.

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    Head Office

    2, Esomo Street, Off Toyin Street, Via Opebi Allen, Ikeja Lagos, Nigeria.

    CONTACT US

    Speak to Our Agent

    • 09090011107. 09090011108
    • info@kaizenblitz.org

    About Us

    Kaizen Blitz is a management training and consulting firm providing cutting edge solutions to address some of the most complex challenges facing businesses at majorly three levels- Individuals, Teams and Organizational.
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