The ability to manage one’s emotions and others under pressure is far more important than technical skills, as a manger.

Steve Job’s biographer, Walter Isaacson, attributed some of Jobs’s success in leading Apple to develop many of the most popular and creative technology products on the market to his abilities to identify, analyze, and control emotions. This means that it is not intelligence in the traditional sense that differentiated Jobs from other leaders in his industry. Instead, Jobs understood better than his competitors how people felt when using different products, and he leveraged this understanding to design computers and phones that appealed more to customers.

Since research on Emotional Intelligence began, results overwhelmingly show that people high in various combinations of emotional competencies outperform people who are weak in those areas.

Emotional intelligence is going to continue to become even more important in the business world in the future than it is today. As the baby boomer population approaches retirement age, companies are going to find themselves dealing with labor shortages, the likes of which have never been seen before.

Emotional Intelligence involves being sensitive to and perceptive of other people’s emotions, and having the ability to intuitively facilitate improved performance based on this knowledge.

It is applicable to every human interaction in business: from staff motivation to customer service, brainstorming and company presentations. Thus, a business in which the staff are emotionally intelligent is one which enables them to work together to maximum effectiveness. This can only increase the organization’s success, however measured.

Whether you are a formal manager or want to increase your individual performance (or both), this program will teach you the foundational principles and brain science of Emotional Intelligence (EI).

Focusing on managing your emotions under pressure, this program will enable you to increase your personal leadership by learning how to manage your emotional brain in your most difficult moments. This will allow you to influence and engage others, and connect with them in a more meaningful way.